Shipping policy

Shipping Policy

Thank you for shopping with CloverPaws.

Order processing time

Orders are processed within 1–2 working days. Once processed, your order will be prepared for dispatch and tracking details will be provided as soon as available.

Estimated delivery time

UK delivery typically takes 5–11 working days after dispatch.

Orders are processed within 1–2 working days before shipping.

Please allow 2–3 days after dispatch for tracking information to begin updating in the courier system.

While most deliveries arrive within the estimated timeframe, occasional delays may occur due to customs processing, courier demand, weather conditions or peak seasonal periods.

All orders include tracked delivery. Tracking details are sent by email once your order has shipped.

Shipping costs

Free UK delivery is available on orders over £25.

Orders below £25 are charged a standard delivery fee of £2.99.

Shipping costs are calculated at checkout.

Tracking your order

All orders include tracking. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping partners

To offer reliable and efficient delivery, we work with trusted international fulfilment partners and carriers.

Incorrect addresses

Please ensure your delivery details are correct at checkout. CloverPaws cannot be responsible for orders shipped to incorrectly entered addresses.